• If your order has not been dispatched when you request to cancel it then your refund should be processed within the same day
  • Buyer may return goods within 14 days of date of purchase. Unopened /unused products will only be accepted, you must notify us before you return your product.
  • Buyer is responsible for return shipping costs and ensuring that the goods are returned in original, unopened packing.
  • A 30% re-stocking charge will apply for returned items.
  • Refunds will only be made against the goods not shipping unless we have shipped the incorrect item.
  • Incorrectly installing your print head is not covered by our 30 day warranty.
  • Returns will only be accepted against a valid Returned Authorisation Number (RAN) issued by Precision Peripherals Ltd.
  • International delivery is available via request on the CONTACT page.